Rachel Alperin
Rachel brings a wealth of hospitality experience to the Member Advocate role, having spent the first five years of her career working at The Yale Club, most recently as Membership Development Director. Combining this with her personal experience as a patient and patient advocate, Rachel is excited to empower patients to navigate our complex healthcare system, while creating a joyful doctor's office experience along the way.
Education
Johnson & Wales University
Clinical Expertise
Why The Lanby
It’s my privilege to be able to develop relationships with members and support their individual care journeys. As the Member Advocate, I’m able to help ease any feelings of uncertainty to ensure our members feel informed, empowered, and heard. After all, they are the drivers of their care. I draw on my personal experience navigating the healthcare system to better our member experience. Alongside the Care Team, we’re able to replace the fear that comes with the medical unknowns with a concrete plan of action, and a blend of medical and wellness tactics. Our members receive care from an integrative and holistic lens, and learn about wellness in a healthy way. On top of it all, The Lanby office is beautiful. There are no metal exam tables or fluorescent lights in our waiting room!
Ask me about
More about Dr. Bruno
- The best dog parks and cafes. My puppy Chester is partial to the endless green grass and people watching at Central Park.
- Simple 10 minute recipes, brain health, hospitality trends, event planning, at home workouts (I have a ton of recs).
Get in touch
Conveniently located in the heart of Manhattan, between Bryant Park and Grand Central Station.
The Lanby
535 Fifth Ave, Suite 603
New York, NY 10017
Monday-Friday
9 AM - 5 PM
What is The Lanby?
The Lanby offers a unique primary care membership for those who want more. Our approach is integrative, customized, and centered around the patient. With a dedicated care team including a Lead Physician, Wellness Advisor, Registered Nurse, Physician Associate, and Member Advocate, we cover medicine, wellness, and coordination. Membership benefits include in-person and virtual visits, personalized care plans, fast access to trusted referrals, on-site lab work, curated programming, and more.